About / FAQ
Where is the store based?
What is this store's return and exchange policy?
We are a small business run by a single person, we currently do not accept returns, all sales are final.
Do you accept orders placed outside of the US?
YES! We have sent pedals to Russia, Australia, Israel, Hong Kong, Taiwan, Japan, Switzerland, Czech Republic, etc.
We will ship anywhere that the US Postal Service will allow us to. International shipping for a single pedal normally runs around $25.
How long will it take to receive my order?
We no longer build to order - all pedals in stock are actually in stock and finished! All orders are normally shipped out within 24 hours of payment. No more wait times!
How should I power this pedal? There is no battery clip!
We try and avoid having to use larger enclosures than we need by omitting a battery clip.
To power the pedal use ONLY 9v DC power. AC power and other voltages can destroy the pedal. Any warranty is void if an AC supply is used.
What kind of warranty is offered with the pedal?
Every pedal comes with a 1 year warranty on any defects. We currently do not offer repairs outside of the warranty. Warranty is only valid for the original owner of the pedal. Since we cannot know what has happened once a pedal changes hands (or how many times it has) this is the safest way for us to operate.
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What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly via the contact form or send an email to email@example.com